QMSI- Quintessential Mailing Software Incorporated

Corporate Philosophy
QMSI was created with a challenging primary objective: To provide a solution that reduces the burden on customers through timely, precise software and database updates; and on processors through efficient software design.

With more than 15 years of stability behind its parent corporation, QMSI has the resources and talent to continue a tradition of bringing innovative, alternative solutions to both large and small Enterprise customers.

We are Enterprise Systems Architects delivering solutions to the Enterprise world.

Words from our President
Our program products are designed and written to be reliable, robust and efficient – allowing us to focus on customer needs and requests rather than fielding problem calls. Each program contains the internal tools to help us find any problem quickly - without compromising performance. Thus, problem resolution is rapid; not distressingly slow. Software that performs as expected for every customer has created our solid reputation – clearly demonstrated by the numerous customer testimonials on this site.

Jerry McCarthy

About the Principles
As the President and Chief Software Architect at QMSI, Jerry McCarthy’s focus is on designing resilient, efficient and reliable software solutions for Enterprise-level corporations. His vision is to eliminate the pressure and anxiety inherent in the status quo software solutions in the market.

Prior to QMSI, Jerry McCarthy and Tim Gregerson co-founded Computer Programs Marketing Group, CPMG, where Jerry developed The VSE Print Manager ©, a legacy laser printing subsystem providing enhanced utilization of high speed laser printers. It was through their customer interaction at CPMG that Jerry and Tim learned of the need for faster, more reliable mail software solutions - and QMSI was born.

Prior to CPMG, Jerry co-founded Fast Technologies, Inc. As their Senior Software Architect, he developed Fast/Access ©, a CICS-based application providing generalized data storage, search, display and reporting facilities for major clients including the Los Angeles Department of Water & Power, Universal Studios, Great American Life Insurance Company and First Interstate Bank.

Jerry received his Physics degree from University of San Francisco in 1970 and immediately began his computer career at Decimus Corporation, a leader in the independent Financial Data Processing community. He was their Senior Systems Programmer for many years and developed several Operating System enhancements years ahead of similar solutions incorporated by IBM.

As the Vice President of Marketing for QMSI, Tim Gregerson wants to ensure that his customers have the highest quality, most cost-efficient software available. He prides himself in listening to the customer’s wants and needs and guaranteeing those needs will not be ignored.

Prior to QMSI, Tim teamed with Jerry McCarthy to start Computer Programs Marketing Group. Here, again, software was the key to success and Tim’s dedication to customer needs has built a loyal following evidenced in the words his customers have gladly offered in the Testimonials on this site.

Prior to CPMG, Tim was a principle in GGW, a Direct Mail Marketing Service Bureau that performed specialized processing for major clients including Bank of America, Wells Fargo, Home Savings of America, Honda, Mazda, Toyota and many others. His years of experience in Direct Mail Consulting resulted in rapid growth for GGW.

Prior to GGW, Tim spent many years consulting to large Direct Mail Corporations across the country. Observing the manner in which their operations performed on a daily basis, gave Tim the insight to dramatically improve their production processes. He also gained a great interest in Laser Printing.

Software Pursuits, Tim’s first software venture, made history by bringing its customers the first Operating System alternative to IBM’s DOS/VS Operating System. Tim left Decimus Corporation (where he first met Jerry), after five years to pursue his dream of a better Operating System. He had gone to Decimus from IBM’s Service Bureau Corporation where his Data Processing career began.

Testimonials
Here are a few excerpts from our customers about our Technical Support over the years.

“Whether it’s a problem or a question, any person with whom you speak resolves it, most of the time right then and there… I recall a solution which required hours of new code. We had it the next day. Have you ever known IBM or Microsoft to do that? No level escalation, no multiple tech support people questioning you, just a resolution… Not only is their software flexible and reliable, but they are always available for customer support!”

Steve Heidelberger
President
Dymacol, Incorporated

“ I want to thank you and your staff for your knowledge, responsiveness, and humor in providing technical support over the years… You have always been a pleasure to work with and have gotten us out of several jams by providing answers to all our questions…and quick responses to our requests…(many with short notice)… In today’s world, it is truly rare to find an organization that is a true pleasure to work with. We have an excellent working relationship…and would recommend it to any potential customer.”

Josephine Sassano
Database Administrator
South Jersey Gas Company

“… I was a little worried about how difficult it was going to be to maintain the software. That worry disappeared as soon as I had my first question. The support I received on my first call was excellent, and has continued to be so over the years. Now, when I call, it’s more like calling a friend than calling a vendor’s help desk. I wish I had the same kind of relationship with all my vendors … The software works every day, the new releases are always problem free, and the help (rarely needed) is immediate and good.”

Charles Millar
Vice President Data Services
American Student List, LLC

“ As with all of my previous calls, it was answered in three rings. My issue was not critical but you treated it as if it were… You gave me all of the time I needed. As it turned out, the answer was in your documentation. Again unlike many vendors, you did not just ‘refer me to the doc’ and hang up. … I want to thank you and your staff for always being available and responsive. I don’t call you often, but when I do I am treated with a respect that seems to be disappearing from business today. ‘Customer Service’ is not a marketing slogan to you. It is how you do business.”

Roger Blackwood
Director Systems Development
Harte-Hanks Data Services, Maryland