


Corporate Philosophy
Quintessential Mailing Software Incorporated (QMSI) was created with a
challenging primary objective: To provide a solution that reduces the
burden on customers through timely, precise software and database updates;
and on processors through efficient software design.
With more than a
decade of stability behind it, QMSI has the resources and talent to
continue a tradition of bringing innovative, alternative
solutions to both large and small Enterprise customers.
We are Enterprise
Systems Architects delivering solutions to the Enterprise world.
Words from our President
Software is commonly designed to perform a task
without consideration to long-term support, let alone performance. Consistently
designing reliable,
robust software that performs as expected for every customer has created
our solid reputation – clearly demonstrated by the numerous customer testimonials
on this site.
Jerry McCarthy
About the Principals
Jerry McCarthy is the president and chief software architect
of QMSI. Jerry’s
focus is on designing resilient, efficient and reliable software solutions
for enterprise level corporations. His vision is to eliminate the pressure
and anxiety inherent in the status quo software solutions in the market.
Prior
to QMSI, Jerry McCarthy and Tim Gregerson co-founded Computer Programs
Marketing Group (CPMG), where Jerry developed The Print Manager ©,
a VSE/ESA-based printing subsystem providing enhanced utilization of
high speed laser printers. It was through their customer interaction
at CPMG
that Jerry and Tim saw the need for a faster, more reliable mail software
solution and QMSI was born.
Prior to CPMG, Jerry co-founded Fast Technologies,
Inc. As their senior software architect, he developed Fast/Access ©,
a CICS-based application providing generalized data storage, search,
display and reporting facilities
for major clients including the Los Angeles Department of Water & Power,
Universal Studios, Great American Life Insurance Company and First Interstate
Bank.
Jerry received his Physics degree from University
of San Francisco in 1970 and immediately began his computer career at Decimus
Corporation,
a leader
in the independent Financial Data Processing community. He was their
senior systems programmer for many years and developed several operating
system
enhancements years ahead of similar solutions incorporated by IBM.
Tim
Gregerson is the Vice President of Marketing for QMSI. He wants
to ensure that his customers have the highest quality, most cost-efficient
software available. He prides himself in listening to the customer’s
wants and needs and guaranteeing those needs will not be ignored.
Prior
to QMSI, Tim joined Jerry McCarthy and started Computer Programs Marketing
Group. Here, again, software was the key to success and Tim’s
dedication to customer needs has built a loyal following evidenced in
the words his customers have gladly offered you on this site.
Prior to
CPMG, Tim was a principal in GGW, a Direct Mail Marketing Service Bureau
that performed specialized processing for major clients including
Bank of America, Wells Fargo, Home Savings of America, Honda, Mazda and
Toyota among others. The years of experience in Direct Mail Consulting
resulted in rapid growth for GGW.
Prior to GGW, Tim spent many years consulting
to large Direct Mail Corporations across the country. Observing the manner
in which their operations performed
on a daily basis, gave Tim the insight to dramatically improve their
production processes. He also gained a great interest in Laser Printing.
Software
Pursuits, Tim’s first software venture, made history by
bringing its customers the first Operating System alternative to
IBM’s
DOS/VS Operating System. Tim left Decimus Corporation after five
years to pursue his dream of a better Operating System. He had gone to
Decimus from IBM’s Service Bureau Corporation where he started
his Data Processing career.
Testimonials
Here are a few excerpts from our customers about our Technical Support
over the years.
“Whether it’s a problem
or a question, any person with whom you speak resolves it, most of the
time right then and there… I recall a solution
which required hours of new code. We had it the next day. Have you ever known
IBM or Microsoft to do that? No level escalation, no multiple tech support
people questioning you, just a resolution… Not only is their software
flexible and reliable, but they are always available for customer support!”
Steve
Heidelberger
President
Dymacol, Incorporated
“
I want to thank you and your staff for your knowledge,
responsiveness, and humor in providing technical support over the years… You
have always been a pleasure to work with and have gotten us out of several
jams by providing answers to all our questions…and quick responses
to our requests…(many
with short notice)… In today’s world, it is truly rare to find
an organization that is a true pleasure to work with. We have an excellent
working
relationship…and would recommend it to any potential customer.”
Josephine
Sassano
Database Administrator
South Jersey Gas Company
“…
I was a little worried about how difficult
it was going to be to maintain the software. That worry disappeared
as soon as I had my first question. The support I received on my first
call was excellent,
and has continued to be so over the years. Now, when I call, it’s
more like calling a friend than calling a vendor’s help desk.
I wish I had the same kind of relationship with all my vendors … The
software works every day, the new releases are always problem free,
and the help (rarely needed) is
immediate and good.”
Charles Millar
Vice President Data Services
American Student List, LLC
“
As with all of my previous calls, it was answered in three rings.
My issue was not critical but you treated it as if it were… You
gave me all of the time I needed. As it turned out, the answer was in
your documentation.
Again unlike many vendors, you did not just ‘refer me to the doc’ and
hang up. … I want to thank you and your staff for always being
available and responsive. I don’t call you often, but when I do
I am treated with a respect that seems to be disappearing from business
today. ‘Customer
Service’ is not a marketing slogan to you. It is how you do business.”
Roger
Blackwood
Director Systems Development
Harte-Hanks Data Services, Maryland
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